Water Efficiency Certificate

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  • 299E Morayfield Rd, Morayfield QLD 4506
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Why Do You Need A Water Efficiency Certificate?

For your own property: No one wants to pay higher water bills because of poor plumbing that wastes water. Plus, water wastage is unkind to the planet. Check your own property’s water efficiency.

For a rental property , If you’re renting out a property in Queensland, you can charge your tenant for water use, as long as your property is proven water efficient.

Easy Steps to Your Water Efficiency Certificate

  • We inspect the plumbing on the property using our flow meters and equipment
  • You get a same-day report with our assessment results.
  • You receive a compliance certificate as the official document to prove your property’s water efficiency.

We’re qualified to assess water efficiency and provide a certificate that confirms your property is not wasting water unnecessarily.

What Makes a Property Water-Efficient?

Simply stated, plumbing a water-efficient property prevents excessive water use.

Queensland legislation on tenancies and accommodation outlines the detail, which we’ll summarise as this:

  • Toilets must be dual flush, with the maximum flush volume being 6.5 litres, and the half flush 3.5 litres.
  • Shower heads must have a maximum flow rate of 9 litres per minute.
  • Internal cold water taps, excepting those for a bath or appliance, must have a maximum flow rate of 9 litres per minute.

Of course, someone needs the equipment to test these measures. That’s where we help. You’ll get documented evidence of the meter readings, along with a certificate if the water system meets the standards.

Skilled Plumbers

Our licensed plumbers bring years of experience, ensuring reliable workmanship and dependable results on every plumbing job.

Quality Materials

We only use trusted, high-quality parts and fittings to guarantee lasting performance and long-term value for your plumbing system.

Modern Equipment

With advanced tools and proven methods, our team delivers efficient solutions for homes, businesses, and rental properties.

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Angelica Taverna profile picture
Angelica Taverna
8 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Creek to Coast plumbing has amazing service, all their technicians are friendly & do their best. Today I had Adam, he was very helpful and did everything he could to make sure my plumbing problem is fixed.
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Karen Smith profile picture
Karen Smith
7 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Prompt and friendly service, clear info around pricing and fantastic follow up. I've used these guys for two emergency situations and they were fantastic, I'd definitely recommend them
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Kelly Marie profile picture
Kelly Marie
1 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very professional and friendly experience.
Posted on Google Google
Gayle Mann profile picture
Gayle Mann
17 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Lachlan was very efficient and polite. Sorted the problem and did a thorough job. Would use him again. Site was left clean .
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Rosanna Hawes profile picture
Rosanna Hawes
6 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Thanks to Adam's great job with replacing my old faulty bathroom taps (based at Strathpine) l now have no more dripping tap worries. A prompt, efficient and courteous service. Thank you Creek to Coast!
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lyn stevens profile picture
lyn stevens
29 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Highly recommend these guys fast service fantastic job replacing hot water heater and Deb in the office thank you for organising to get it done is fast. You are all amazing.
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Courtney :D (Lustiee) profile picture
Courtney :D (Lustiee)
21 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
New shower head i can remove it easy 😊 Ben from creek to coast boondall very very pleased great job mate
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Frank Taylor profile picture
Frank Taylor
10 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
A big thank you to Ben and the friendly team at Creek To Coast Plumbing. Wonderful and prompt service helping replace my failing hot water system in Narangba. Ben was super helpful and informative with options and expert suggestions, plus a great guy as well. Thank you so very much. Very happy to recommend.
Posted on Google Google
Hubert Lutkiewicz profile picture
Hubert Lutkiewicz
9 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I used this guy for the second time. Ben from C2C Plumbing quickly replaced my taps, assessed water meter and finished the job. He was professional and price was fair. I definitely recommend this company.
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Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

Plumbing Problems at Home or Work?

Let our licensed plumbers handle it with fast, reliable, and affordable solutions that protect your property, your comfort, and your peace of mind—today and for years to come.

1300 793 962 Book Online
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Who Makes the Rules About Water Use and Payment?

The Queensland Residential Tenancies Authority sets 3 criteria that must be met to pass on charges for water usage and bulk water to your tenant:
They are:

  • The Rental Property Is Individually Metered
  • The Rental Property Is Water Efficient (Your Water Efficiency Certificate Proves This)
  • The Tenancy Agreement States The Tenant Must Pay For Water Consumption

As the landlord, you are responsible for fixed charges and sewerage charges on the water bill.

Find Out Your Property’s Water Efficiency

1300 793 962 Book A Plumber
Posted on Google Google
Angelica Taverna profile picture
Angelica Taverna
8 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Creek to Coast plumbing has amazing service, all their technicians are friendly & do their best. Today I had Adam, he was very helpful and did everything he could to make sure my plumbing problem is fixed.
Posted on Google Google
Karen Smith profile picture
Karen Smith
7 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Prompt and friendly service, clear info around pricing and fantastic follow up. I've used these guys for two emergency situations and they were fantastic, I'd definitely recommend them
Posted on Google Google
Kelly Marie profile picture
Kelly Marie
1 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very professional and friendly experience.
Posted on Google Google
Gayle Mann profile picture
Gayle Mann
17 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Lachlan was very efficient and polite. Sorted the problem and did a thorough job. Would use him again. Site was left clean .
Posted on Google Google
Rosanna Hawes profile picture
Rosanna Hawes
6 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Thanks to Adam's great job with replacing my old faulty bathroom taps (based at Strathpine) l now have no more dripping tap worries. A prompt, efficient and courteous service. Thank you Creek to Coast!
Posted on Google Google
lyn stevens profile picture
lyn stevens
29 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Highly recommend these guys fast service fantastic job replacing hot water heater and Deb in the office thank you for organising to get it done is fast. You are all amazing.
Posted on Google Google
Courtney :D (Lustiee) profile picture
Courtney :D (Lustiee)
21 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
New shower head i can remove it easy 😊 Ben from creek to coast boondall very very pleased great job mate
Posted on Google Google
Frank Taylor profile picture
Frank Taylor
10 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
A big thank you to Ben and the friendly team at Creek To Coast Plumbing. Wonderful and prompt service helping replace my failing hot water system in Narangba. Ben was super helpful and informative with options and expert suggestions, plus a great guy as well. Thank you so very much. Very happy to recommend.
Posted on Google Google
Hubert Lutkiewicz profile picture
Hubert Lutkiewicz
9 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I used this guy for the second time. Ben from C2C Plumbing quickly replaced my taps, assessed water meter and finished the job. He was professional and price was fair. I definitely recommend this company.
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

Plumbing Problems at Home or Work?

Let our licensed plumbers handle it with fast, reliable, and affordable solutions that protect your property, your comfort, and your peace of mind—today and for years to come.

1300 793 962 Book Online


What if My Property Isn’t Water-Efficient?

No need to worry. Often it’s an easy fix.

We’ll offer you options to stop water wastage. Usually there’s more than one way. These could be simple solutions like:

  • Changing The Taps
  • Installing Flow Restrictors In Or Behind The Taps
  • Replacing The Toilet Cistern

It’s a great way to stop those niggling worries about the next thing that could go wrong.

Find Out Your Property’s Water Efficiency

1300 793 962 Book A Plumber
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Add a Free General Plumbing Health Check

We can conduct a free plumbing inspection while we’re there. You get a written report with a general overview of the condition of your property’s plumbing and any existing or potential issues.

It’s a great way to stop those niggling worries about the next thing that could go wrong.

Discuss a Plumbing Problem

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Get In Touch With Us

Have a plumbing problem or need a quote? Fill out the form below and our friendly team will get back to you quickly.
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How We Handle Your Plumbing Enquiry

Plumbing problems shouldn’t be a hassle. Our team responds quickly with clear communication, reliable solutions, and quality service from the very first call.

Step 1: Book Your Job


Call us or submit your booking online. We’ll ask for a few details and arrange the best time to attend

Step 2: Confirmed ETA


You’ll receive a confirmation with your technician’s name, arrival window, and a live update when we’re on the way.

Step 3: On-Site Diagnosis


We arrive on time, assess the issue, and provide you with an upfront, fixed-price quote before any work begins

Get A Quote

Step 4: We Get It Done


Our fully equipped vans carry everything needed to do the job with no runarounds or delays..

Step 5: Clean-Up & Wrap-UP


We leave your home neat and tidy, walk you through the completed work, and issue a clear invoice with warranty details.

Step 6: Follow-Up (If Needed)


We check in to ensure everything’s working as it should. If there’s a problem, we’ll make it right — no dramas.

Working With Trusted Brands

We use only reputable plumbing brands and proven products, ensuring every installation is durable, reliable, and built to last.

Frequently Asked Questions

Here are answers to the most common questions-clear, practical, and easy to understand for peace of mind.

A Water Efficiency Certificate is an official document that proves your property meets Queensland’s water efficiency standards. It confirms that your plumbing fixtures, such as taps, toilets, and shower heads, use water efficiently and are not wasting water unnecessarily.

In Queensland, landlords can only charge tenants for water usage if the property is individually metered and proven water efficient. The certificate serves as proof that your property meets these legal requirements under the Residential Tenancies and Rooming Accommodation Act.

We inspect all key fixtures that affect water consumption, including toilets, taps, and shower heads. Toilets must be dual flush (6.5L full flush and 3.5L half flush), and taps and showers must have a maximum flow rate of 9L per minute to comply.

Don’t worry, we’ll explain what needs upgrading and offer practical solutions such as replacing old taps, fitting flow restrictors, or installing water-efficient toilets. Once the improvements are complete, we’ll re-test and issue your certificate.

The process is quick and hassle-free. We carry out the inspection using specialised flow meters, provide same-day results, and issue your official Water Efficiency Certificate once your property passes the assessment.