Only use licensed plumbers, don’t risk you or your family’s health.

⚠𝐓𝐡𝐢𝐬 𝐰𝐚𝐫𝐧𝐢𝐧𝐠 𝐢𝐬 𝐢𝐬𝐬𝐮𝐞𝐝 𝐛𝐲 𝐭𝐡𝐞 𝐂𝐨𝐦𝐦𝐢𝐬𝐬𝐢𝐨𝐧𝐞𝐫 𝐨𝐟 𝐭𝐡𝐞 𝐐𝐮𝐞𝐞𝐧𝐬𝐥𝐚𝐧𝐝 𝐁𝐮𝐢𝐥𝐝𝐢𝐧𝐠 𝐚𝐧𝐝 𝐂𝐨𝐧𝐬𝐭𝐫𝐮𝐜𝐭𝐢𝐨𝐧 𝐂𝐨𝐦𝐦𝐢𝐬𝐬𝐢𝐨𝐧 (𝐐𝐁𝐂𝐂) 𝐭𝐨 𝐭𝐡𝐞 𝐩𝐮𝐛𝐥𝐢𝐜 𝐮𝐧𝐝𝐞𝐫 𝐬𝐞𝐜𝐭𝐢𝐨𝐧 𝟐𝟎𝐉 𝟏(𝐢) 𝐨𝐟 𝐭𝐡𝐞 𝐐𝐮𝐞𝐞𝐧𝐬𝐥𝐚𝐧𝐝 𝐁𝐮𝐢𝐥𝐝𝐢𝐧𝐠 𝐚𝐧𝐝 𝐂𝐨𝐧𝐬𝐭𝐫𝐮𝐜𝐭𝐢𝐨𝐧 𝐂𝐨𝐦𝐦𝐢𝐬𝐬𝐢𝐨𝐧 𝐀𝐜𝐭 𝟏𝟗𝟗𝟏. ⚠

The QBCC issues this public warning about persons unlawfully advertising for regulated plumbing work, in particular on digital platforms, due to the potential harm and financial impact that unlicensed work can have on home owners and the building and construction industry. Don’t risk it, only used licensed plumbers.

Persons that undertake regulated plumbing work of any value are required to hold a QBCC licence. 𝐑𝐞𝐠𝐮𝐥𝐚𝐭𝐞𝐝 𝐩𝐥𝐮𝐦𝐛𝐢𝐧𝐠 𝐰𝐨𝐫𝐤 𝐢𝐧𝐜𝐥𝐮𝐝𝐞𝐬 𝐰𝐨𝐫𝐤 𝐬𝐮𝐜𝐡 𝐚𝐬 𝐢𝐧𝐬𝐭𝐚𝐥𝐥𝐢𝐧𝐠 𝐭𝐚𝐩𝐬 𝐚𝐧𝐝 𝐭𝐨𝐢𝐥𝐞𝐭𝐬, 𝐢𝐧𝐬𝐭𝐚𝐥𝐥𝐢𝐧𝐠 𝐚𝐧𝐝 𝐫𝐞𝐩𝐥𝐚𝐜𝐢𝐧𝐠 𝐡𝐨𝐭 𝐰𝐚𝐭𝐞𝐫 𝐬𝐲𝐬𝐭𝐞𝐦𝐬 𝐚𝐧𝐝 𝐛𝐚𝐭𝐡𝐫𝐨𝐨𝐦 𝐫𝐞𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧𝐬.

Persons advertising for plumbing work, including on digital platforms, are required to include their QBCC licence number and entity name. If you are engaging with a person for plumbing and drainage work, the QBCC strongly encourages you to use the free search on the QBCC website to ensure the person holds the correct class of licence to do the work.

The QBCC is utilising new technology to target unlicensed contracting and unlawful advertising by scrutinising well-known online sites. Depending on the circumstances, unlicensed people advertising to do work could have enforcement action taken against them including the issuing of an infringement notice or prosecution, and will be subject to further audits to ensure they are not continuing to advertise unlawfully. Persons who ignore warnings may be subject to further regulatory action.

The QBCC has also been working with local government, professional bodies and retailers of plumbing supplies to educate home owners on the requirement to engage a licensed plumber when undertaking plumbing and drainage work, including the need to submit a Form 4. Information on Form 4 requirements can be found on the QBCC website.

Finding a licensed contractor in your area is easy with the QBCC’s “Find a Local Contractor” search. You can search the register for free to find an appropriately licensed tradesperson in your area.
For more information about this public warning, please contact the QBCC at www.qbcc.qld.gov.au or phone us on 139 333.

𝐂𝐫𝐞𝐞𝐤 𝐭𝐨 𝐂𝐨𝐚𝐬𝐭 𝐏𝐥𝐮𝐦𝐛𝐢𝐧𝐠 𝐚𝐫𝐞 𝐟𝐮𝐥𝐥𝐲 𝐥𝐢𝐜𝐞𝐧𝐜𝐞𝐝 𝐚𝐧𝐝 𝐞𝐧𝐝𝐨𝐫𝐬𝐞𝐝 𝐰𝐢𝐭𝐡 𝐐𝐁𝐂𝐂. 𝐐𝐁𝐂𝐂 𝐥𝐢𝐜𝐞𝐧𝐜𝐞 # 𝟏𝟏𝟗𝟗𝟒𝟑𝟔 𝐈𝐟 𝐲𝐨𝐮 𝐨𝐫 𝐬𝐨𝐦𝐞𝐨𝐧𝐞 𝐲𝐨𝐮 𝐤𝐧𝐨𝐰 𝐧𝐞𝐞𝐝𝐬 𝐚 𝐩𝐥𝐮𝐦𝐛𝐞𝐫, 𝐰𝐞 𝐰𝐨𝐮𝐥𝐝 𝐥𝐨𝐯𝐞 𝐭𝐨 𝐡𝐞𝐥𝐩. 𝐏𝐡: 𝟏𝟑𝟎𝟎 𝟕𝟗𝟑 𝟗𝟔𝟐 𝐰𝐰𝐰.𝐜𝐫𝐞𝐞𝐤𝐭𝐨𝐜𝐨𝐚𝐬𝐭𝐩𝐥𝐮𝐦𝐛𝐢𝐧𝐠.𝐜𝐨𝐦.𝐚𝐮

Don’t risk it, only use licensed plumbers. For more information you can also read our post on what plumbing work you can do yourself.